RESEARCH ARTICLE
Nurses' Knowledge and Skills to Manage Patients with Psychological Distress in Emergency Departments
Ahmad N. AlShibi1, Ayman M. Hamdan-Mansour2, 3, *
Article Information
Identifiers and Pagination:
Year: 2020Volume: 14
First Page: 49
Last Page: 55
Publisher ID: TONURSJ-14-49
DOI: 10.2174/1874434602014010049
Article History:
Received Date: 05/01/2020Revision Received Date: 06/03/2020
Acceptance Date: 13/03/2020
Electronic publication date: 16/04/2020
Collection year: 2020
open-access license: This is an open access article distributed under the terms of the Creative Commons Attribution 4.0 International Public License (CC-BY 4.0), a copy of which is available at: (https://creativecommons.org/licenses/by/4.0/legalcode). This license permits unrestricted use, distribution, and reproduction in any medium, provided the original author and source are credited.
Abstract
Background:
Identifying and managing patients with psychological distress is a challenge to nurses at emergency departments at hospitals not specialized in psychiatric mental health. This requires that nurses must be equipped with knowledge and skills to fulfill patients’ needs.
Objectives:
The purpose of this study is to identify the knowledge and skills of nurses to manage patients with psychological distress in emergency departments.
Methods:
A convenience sample of 307 registered nurses working at emergency departments completed and returned a package of surveys regarding knowledge and skills to manage patients with psychological distress in emergency departments.
Results:
Although nurses were found to have a high level of knowledge about managing psychological distress, their level of skills was lower. Nurses were found to encounter difficulty in identifying signs and symptoms of patients with psychological distress at emergency departments. A significant and positive correlation was found between nurses’ knowledge and skills (r =.68, p < .001). Statistical and significant differences were found in the knowledge of nursesin relation to their previous experience of receiving training and courses in managing psychological distress (p < .05).
Conclusion:
Nurses need to improve the level of knowledge in order toidentify the psychological and physical signs and symptoms of psychological distress, as well as to be equipped with skills that make them capable tof providing proper care and meeting patients’ needs with psychological distress at emergency departments.
