| Quality of the Consultation | Median | Min | Max |
|---|---|---|---|
| “I found the clinic an acceptable way of meeting the specialist” | 5 | 4 | 5 |
| “There was enough time in clinic to discuss my problems” | 5 | 4 | 5 |
| “I was able to say all that I wanted” | 5 | 4 | 5 |
| “I feel shy and nervous about speaking” | 2 | 1 | 2 |
| “My questions were answered at the clinic” | 5 | 4 | 5 |
| “I found the doctors / dietitians / psychologists explanation of my symptoms satisfactory” | 5 | 3 | 5 |
| “I had confidence in the way that the doctor / dietitian / psychologist addressed my problems” | 5 | 4 | 5 |
| “I understood the diagnosis and treatment plan” | 5 | 4 | 5 |
| User friendliness of the system | |||
| “I could hear everything that the doctors/dietitians/psychologists said” | 5 | 4 | 5 |
| “I felt that the doctors/dietitians/psychologists understood my problems” | 5 | 4 | 5 |
| “ I felt comfortable talking via television screen” | 5 | 4 | 5 |
| “I was worried that others might be listening or watching during the outpatient appointment” | 2 | 1 | 2 |
| “Overall, I felt less self conscious than I do during face-to-face appointments” | 3 | 2 | 3 |
| Overall Patient Satisfaction | |||
| “I would prefer a face-to-face clinic even if it involves travelling a long distance” | 2 | 1 | 4 |
| “The clinic was convenient and saved me time” | 5 | 5 | 5 |
| “I found the outpatient appointment with the doctor / dietitian / psychologist useful” | 5 | 4 | 5 |
| “I was worried that others might be listening or watching during the outpatient appointment” | 2 | 1 | 2 |
| I would like to have further consultations via the Telemedicine Clinic | 5 | 4 | 5 |
| “Overall I felt that the clinic met my needs” | 5 | 4 | 5 |
| “I found the weight loss surgery appointment via the tele-link acceptable and would agree to be seen by this method again” | 5 | 4 | 5 |