Table 1: Patient-centered approach characteristics.

HISs Characteristics-based Patient-centered Approach	Characteristics Illustrations	References
Communication	Plays a key role in healthcare delivery. We can classify communication mainly into two types: synchronous and asynchronous	[29]
Decision Support	To help healthcare professionals make decisions at the point of care both in diagnosis and treatment processes.	[30]
Collaboration	Helps healthcare professionals to deliver the care for all patients. Collaborative care has four elements of care delivery: Patient awareness Team member awareness Decision-making awareness Environment awareness	[25]
Education and Knowledge Translation	To provide training for healthcare professionals in order to enhance healthcare quality.	-
Continuity of Care	Provide a healthcare with high quality and low cost.	[31]