| Issues | Clinical Pathways Processes | Donabedian Factors | |
|---|---|---|---|
| Literature Review | Preliminary Data | ||
| Lack of a system that supports the treatment process | There is no system support treatment process, no clinical pathways. | Medical process: the aim of this process is to manage and organize patients’ care plan. This process can be designed based on its characteristics: Timeline. Category of care. Outcome criteria. Variance record. Inpatient outcome. |
• Care planning • Information sharing • Information exchange • Discharge planning • Disease planning |
| Lack of information | No computerized system support treatment process. Communication is based on the synchronous type. The system should have three processes to solve the problems mentioned. Using synchronous types has a disadvantage in providing information. |
Administrative process: the aim of this process is to support the medical process. This process can be designed based on its characteristics: Resources utilization. Leadership. Communication. Care coordination |
• Teamwork structure • Communication protocols • Internal structure • Policies and procedures • External structure |
| Poor communication and coordination | - | Communication process: the aim of this process is to support medical and administrative processes. This process can be designed based on its characteristics: Task. Teamwork. Knowledge. Technology. Context. |
|
| Delay of communication | - | - | - |
| Lack of standard | No techniques (protocols) are used to standardize the communications, such as (briefing, debriefing, SBAR, etc.) | - | - |