Table 1: The organization of research questionnaire.
| Description |
Main Parta |
Supportive Partb |
| Problems |
Documents |
Concerns |
Opinions |
| General Claim Procedure |
| Identification |
Contractors |
- |
Contractors |
Consultants |
| Notification |
Contractors |
- |
Contractors |
Consultants |
| Examination |
Contractors |
- |
Contractors |
Consultants |
| Documentation |
Both |
Both |
- |
- |
| Presentation |
Contractors |
- |
Contractors |
Consultants |
| Negotiation |
Contractors |
- |
Contractors |
Consultants |
| Common claim categories |
| Delay claims |
Contractor |
- |
| Change order claims |
Contractor |
- |
| Design-related claims |
Contractor |
- |
Remark: a used mainly in data analysis, b used supportively in data analysis.