Table 4: Accuracy of the models of patient arrivals at ED2 for different forecasting intervals.

Interval Model MAE MAPE MASE
In Out In Out In Out
2 hours
Regression 2.75 2.54 46 37 0.77 0.71
ARIMA (2,0,2)×(1,0,1)84 2.65 2.37 43 41 0.74 0.66
Naïve model 3.56 3.30 54 50 1.00 0.93
4 hours
Regression 4.19 3.93 41 34 0.81 0.76
ARIMA (3,0,3)×(0,1,1)42 3.79 3.36 34 34 0.73 0.65
Naïve model 5.19 4.60 43 39 1.00 0.89
8 hours
Regression 6.62 6.57 35 26 0.85 0.84
ARIMA (1,0,4)×(1,1,1)21 5.77 5.43 28 21 0.74 0.70
Naïve model 7.80 7.49 34 30 1.00 0.96
24 hours
Regression 10.97 11.18 12 9.9 0.72 0.74
ARIMA (0,1,2)×(1,0,1)7 10.86 13.02 12 11 0.72 0.86
Naïve model 15.16 12.03 16 11 1.00 0.79

Note: MAE = Mean Absolute Error, MAPE = Mean Absolute Percentage Error, MASE = Mean Absolute Scaled Error, In = in sample (i.e., calculated over the data used in building the model: January 2012 – December 2014), Out = out of sample (i.e., calculated over the forecasted data: January 2015).