| SURVEY’S DEVELOPMENT | QUESTIONNAIRE DESIGN | QUESTIONNAIRE LAYOUT | INFORMATIC ACCESSIBILITY |
|---|---|---|---|
|
1. Item definition Strategies to develop questionnaire’s items 2. Sample selection Type of sample selection, strategies and risk of bias 3. Training How to teach the patient the use of the system 4. Testing and pretesting How to perform tests and pretest to verify the quality, the reliability and the validity of the questionnaire 5. Reliability test How to test questionnaire’s reliability 6. Validity test How to test questionnaire’s validity |
1. Profile the target audience Set the survey topic to the target audience 2. Quality of data Strategies to collect data and implement the response rate 3. Welcome page How to develop the welcome page and what information include in it 4. Open/closed questions When to choose open/closed questions and how to construct them 5. Rank order questions When and how to use rank order questions 6. Categorical or nominal questions When and how to use categorical or nominal questions 7. Magnitude estimate questions When and how to use magnitude estimate questions 8. Ordinal questions When and how to use ordinal questions 9. Likert scale questions When and how to use Likert scale questions 10. Indeterminate and other options When and how to use “indeterminate” and “other” response options 11. Open/closed response How to use open/ closed response |
1. Questionnaire length Indications for questionnaire’s length 2. Questionnaire structure and questions’ order Indications for how to structure the initial question, and how to order the different type of questions 3. Layout General indications for how to organize the visual presentation of the questionnaire 4. Scrolling Indications for how to use and when use the scroll function 5. Font size and style How to choose the type and the size of the font 6. Color How to use colors in questionnaire’s layout 7. Questions’ graphic Indications for the visual appearance of questions 8. Answers’ graphic Indications for visual appearance of responses 9. Symbols and imagines Indications for how to include graphical language in the electronic questionnaire 10. Tables and frame Indications for how to use tables and frame 11. Visual analogue scale Indications for how to design a visual analogue scale 12. Matrix questions Indications for how to use matrix questions 13. Drop down boxes Indications for how to use and design drop down boxes 14. Radio buttons Indications for how to use and design radio buttons 15. Check button General indications for how to design check buttons |
1. Questionnaire distribution and login procedures Indications for how to inform the users about the questionnaire, and 2. Cover letter How to design the cover letter and which information include in it 3. Thank you page and user’s feedback How to conclude a questionnaire, thanking the users and giving them the possibility to send a feedback 4. Confirmation message How to include confirmation message, in order to give a feedback to user’s actions 5. Timeout Indications to the use of timeout 6. Progress indicators Indications for the use of progress indicators and other flow indicators to facilitate the questionnaire’s compilation 7. One page design and multiple page design Pro and cons of the chosen design 8. Phraseology Indications on grammar and content in the formulation of questions 9. Language and wording Indications for language and how to speak gentle to the users, encouraging them to complete the questionnaire 10. Multiple choice Indications for how to use and design multiple choice answers 11. Skip/filter question Indications for how to use and how to design filter questions, in order to facilitate questionnaire flow 12. Invitation and reminders Indications for the use of reminders and invitations to encourage the users to respond 13. Instructions Indications for how to present instructions to complete the questionnaire 14. Anonymity and privacy Indications to manage and ensure users’ anonymity and privacy 15. Costs Costs that sometimes the users have to pay to participate at the survey 16. Repeated answers How to use email address, cookies, IP number and thank you message to avoid repeated answers 17. Screen and type of devices Indications for screen size and questionnaire’s adaptation to the type of device 18. User’s computer competence How to design the system taking in account the sills of potential users 19. Technical procedures Which technical procedures can be requested to the users in order to participate at the survey 20. Browser and file size Technical indications for browser use and files’ size |