| 1. What is patient safety?
2. Why applying human factors is important for patient safety.
3. Understanding systems and the effect of complexity on patient care.
4. Being an effective team player
5. Learning from errors to prevent harm
6. Understanding and managing clinical risk
7. Using quality improvement methods to improve care
8. Engaging with patients and carers
9. Infection prevention and control
10. Patient safety and invasive procedures
11. Improving medication safety