Items |
Mean |
SD |
minimum |
maximum |
Agree% |
Disagree% |
1. Health care providers' understanding of their patients' feelings and the feelings of their patients' families does not influence treatment outcome |
*4.84 |
2.13 |
1 |
7 |
30.2 |
60.9 |
2. Patients feel better when their health care providers understand their feelings |
4.92 |
2.02 |
1 |
7 |
60.9 |
28.2 |
3. It is difficult for a health care provider to view things from patients' perspectives |
*4.17 |
1.66 |
1 |
7 |
29.7 |
43.6 |
4. Understanding body language is as important as verbal communication in health care provider - patient relationships. |
4.64 |
1.93 |
1 |
7 |
56.9 |
29.2 |
5. A health care provider's sense of humor contributes to a better clinical outcome |
4.99 |
1.93 |
1 |
7 |
67.3 |
21.3 |
6. Because people are different, it is difficult to see things from patients' perspectives |
*3.70 |
1.96 |
1 |
7 |
48.0 |
35.1 |
7. Attention to patients' emotions is not important in patient interview |
*5.16 |
2.09 |
1 |
7 |
23.3 |
63.9 |
8. Attentiveness to patients' personal experiences does not influence treatment outcomes |
*4.67 |
1.98 |
1 |
7 |
30.2 |
56.9 |
9. Health care providers should try to stand in their patients' shoes when providing care to them |
5.08 |
1.94 |
1 |
7 |
64.9 |
22.8 |
10. Patients value a health care provider's understanding of their feelings which is therapeutic in its own right. |
4.65 |
1.91 |
1 |
7 |
53.5 |
27.7 |
11. Patients' illnesses can be cured only by targeted treatment; therefore, health care providers' emotional ties with their patients do not have a significant influence in treatment outcomes |
*4.81 |
2.19 |
1 |
7 |
30.7 |
59.9 |
12. Asking patients about what is happening in their personal lives is not helpful in understanding their physical complaints |
*4.66 |
1.88 |
1 |
7 |
30.2 |
55.9 |
13. Health care providers should try to understand what is going on in their patients' minds by paying attention to their non-verbal cues and body language |
4.53 |
1.77 |
1 |
7 |
49.5 |
29.2 |
14. I believe that emotion has no place in the treatment of medical illness |
*4.98 |
2.03 |
1 |
7 |
26.7 |
62.4 |
15. Empathy is a therapeutic skill without which a health care provider's success is limited. |
4.55 |
1.82 |
1 |
7 |
50.0 |
29.2 |
16. Health care providers' understanding of the emotional status of their patients, as well as that of their families is one important component of the health care provider – patient relationship |
4.86 |
1.75 |
1 |
7 |
61.9 |
24.3 |
17. Health care providers should try to think like their patients in order to render better care |
4.64 |
1.82 |
1 |
7 |
52.0 |
23.3 |
18. Health care providers should not allow themselves to be influenced by strong personal bonds between their patients and their family members |
*3.75 |
1.71 |
1 |
7 |
39.6 |
30.2 |
19. I do not enjoy reading non-medical literature or the arts |
*4.35 |
2.16 |
1 |
7 |
39.1 |
50.5 |
20. I believe that empathy is an important factor in patients' treatment |
5.00 |
1.92 |
1 |
7 |
67.3 |
24.3 |
Total Empathy Score
|
92.9 |
16.40 |
50 |
134 |
|
|