Table 4: Descriptive statistics.

Cluster	Average	Std Deviation	Min	1º Quartile	Median	3º Quartile	Max
People	4.48	0.39	3.60	4.20	4.60	4.80	5.00
Process	3.79	0.64	2.20	3.40	3.80	4.20	5.00
Technology	3.90	0.70	2.00	3.40	4.00	4.40	5.00
Organization	4.61	0.37	3.20	4.40	4.60	5.00	5.00