Table 1: Cost categorization for outsourcing and in-sourcing.

Alternative 1: Out Sourcing Alternative 2: In Sourcing
Direct costs
Contract Cost Personnel
     • Total contract Cost      • Salaries
     • Benefits
     • Time worked
Supplies Supplies
     • Not Applicable      • Total cost of cleaning supplies
Equipment Equipment
     • Not Applicable      • Maintenance costs
Indirect costs
Training Training
Not applicable      • Cost of delivering the training
Hospital Management of Vendor Hospital Management of cleaning staff
     • Salaries      • Salaries
     • Benefits      • Benefits
     • Time worked      • Time worked
Operations Operations
     • Total cost of utilities (electricity, water, telephones) used by cleaning staff)      • Total cost of utilities (electricity, water, telephones) used by cleaning staff)