Table 2: The evaluation index (Fornell and Larcker) for divergent validity of the questionnaire according to service providers.

Service providers Construct Intention Attitude towards the behaviour Subjective norm Behavioral control Past experience
Public   Intention 0.804        
Attitude towards the behaviour 0.833 0.833      
p-value<0.001
Subjective norm 0.588 0.668 0.879    
p-value<0.001 p-value<0.001
Perceived behavioral control 0.482 0.494 0.568 0.849  
p-value<0.001 p-value<0.001 p-value<0.001
Past experience 0.407 0.423 0.278 0.32 0.653
p-value<0.001 p-value<0.001 p-value<0.001 p-value<0.001
Private   Intention 0.767        
Attitude towards the behaviour 0.15 0.818      
p-value = 0.006
Subjective norm 0.14 0.639 0.886    
p-value = 0.011 p-value<0.001
Perceived behavioral control 0.409 0.072 0.039 0.858  
p-value<0.001 p-value = 0.194 p-value = 0.482
Past experience 0.272 0.186 0.085 0.229 0.649
p-value<0.001 p-value<0.001 p-value = 0.122 p-value<0.001
Charity   Intention 0.872        
Attitude towards the behaviour 0.072 0.867      
p-value = 0.193
Subjective norm 0.057 0.631 0.869    
p-value = 0.303 p-value<0.001
Perceived behavioral control 0.304 0.01 0.038 0.935  
p-value<0.001 p-value = 0.857 p-value = 0.494
Past experience 0.288 0.014 0.008 0.348 0.662
p-value<0.001 p-value = 0.806 p-value = 0.883 p-value<0.001