Table 1: Summary of themes and sub-themes that emerged from data analysis reflecting the experiences of professional nurses regarding the implementation of central chronic medicine dispensing and distribution.

Themes Sub-Theme
1. Explanation of the experiences regarding the implementation of central chronic medicine dispensing and distribution 1.1 Changing of patient contact details
1.2 Lack of pick up points in rural areas outlined
1.3 Challenges experienced including late delivery, incorrect medication and lack of parcel tracking
1.4 Constraints related to human resources outlined: Under Staffing and lack of trained staff on the CCMDD program
1.5 Existence of poor infrastructure described
2. An explanation of the perceived benefits of central chronic dispensing and distribution 2.1 Alleviating workload problems, less congestion and waiting time for the patients outlined
2.2: Explanation of the travel cost relieve experienced with CCMDD.