Table 3: Satisfaction with outpatient services.

Outpatient Care UBH Mpilo Total
n % n % n % χ2p-value
Treated in a friendly manner 30 60.0 32 65.3 62 62.6 0.59
Adequate ventilation in waiting areas 23 46.0 26 53.1 49 49.9 0.48
Examined with respect and care 32 64.0 34 69.4 66 66.7 0.57
Expensive Consultation fee 14 28.0 16 32.7 30 30.3 0.61
Adequate consultation time with Doctor 30 60.0 28 57.1 58 58.6 0.77
Condition was explained fully by medical practitioner 14 28.0 15 31.2 29 29.6 0.73
Received specialty services 14 30.4 6 13.0 20 21.7 0.04*
Average waiting time in Minutes (Interval) 35 (30-60) 45 (30-60) 40 (30-60) 0.02*