Outpatient Care |
UBH |
Mpilo |
Total |
|
|
n |
% |
n |
% |
n |
% |
χ2p-value |
Treated in a friendly manner |
30 |
60.0 |
32 |
65.3 |
62 |
62.6 |
0.59 |
|
Adequate ventilation in waiting areas |
23 |
46.0 |
26 |
53.1 |
49 |
49.9 |
0.48 |
Examined with respect and care |
32 |
64.0 |
34 |
69.4 |
66 |
66.7 |
0.57 |
Expensive Consultation fee |
14 |
28.0 |
16 |
32.7 |
30 |
30.3 |
0.61 |
Adequate consultation time with Doctor |
30 |
60.0 |
28 |
57.1 |
58 |
58.6 |
0.77 |
Condition was explained fully by medical practitioner |
14 |
28.0 |
15 |
31.2 |
29 |
29.6 |
0.73 |
Received specialty services |
14 |
30.4 |
6 |
13.0 |
20 |
21.7 |
0.04* |
Average waiting time in Minutes (Interval) |
35 (30-60) |
45 (30-60) |
40 (30-60) |
0.02* |