Background: Patient-centered care that encompasses informed decision making can improve treatment choice,
quality of care and outcomes. Patient-centered care recognizes the need for major changes in the process of care that
arranges health care system around the patient.
Objective: Study objective was to evaluate and discuss the interplay of components of patient- centered care by
developing a conceptual model of patient-centered care.
Methods: Comprehensive literature review was conducted using Medline, CINAHL, and Cochrane databases. Included
were English language studies addressing issues related to patient-centered-care and patient reported outcomes.
Results: Though the concept of patient-centered care emerged in the early 50s, it exploded in the health care research
policy arena exponentially in the late nineties. The conceptual model described here can aid objective and subjective
evaluation of patient-centered care. As we strive to improve the quality of care, patient-centered care can play a pivotal
role in this process. This however requires changes in our healthcare system so as to improve overall quality of care by
minimizing wasteful health resource consumption.
Conclusions: With healthcare costs projected to continue their rapid increase, the current paradigm of healthcare is
unsustainable. More research is needed to explore the various attributes of patient-centered care, its acceptability, and
comparative effectiveness in the healthcare arena.